联系我们
一般咨询与支持
如需产品支持、账单或从业者入驻，请发送电子邮件至 hello@healogy.ai. 如需专门的隐私咨询，请发送电子邮件至 privacy@healogy.ai.
注册办事处： 4 Lorikeet Street, Glenwood, NSW 2768, Australia
Grievance Officer (DPDP Act, 2023)
As required under the DPDP Act, 2023 and the Information Technology (Intermediary Guidelines) Rules, 2021, our Grievance Officer for privacy and data-protection queries is:
Name: Rishu Kalra
Designation: Founder & Grievance Officer
Email: privacy@healogy.ai
Postal address: 4 Lorikeet Street, Glenwood, NSW 2768, Australia
Response SLA: We acknowledge grievances within 48 hours and resolve them within 30 days of receipt.
响应预期
支持工单将在2个工作日内回复。隐私和申诉事项遵循上述SLA，并符合澳大利亚隐私法及适用的全球数据保护法规。